Question 1

What is included in the Special Winter Vacation Family Group?

Accepted Answer

This package includes Shabab Delma Hotel in Makkah, Hayah Al Salam Silver in Madinah, and confirmed flights.

Question 2

Which is the cheapest Umrah package available right now?

Accepted Answer

Currently, our cheapest active Umrah package starts from ₹65000.00. This package includes visa, flights, hotels, and transport.

Question 3

What is the lowest Umrah package price from Delhi?

Accepted Answer

The lowest Umrah package currently available from Delhi starts from ₹65000.00 with economy sharing.

Question 4

How many Umrah packages are currently active?

Accepted Answer

We currently have 13 active Umrah packages with various departure dates and categories.

Question 5

Which Umrah package has the best hotel distance?

Accepted Answer

Our closest Haram package currently includes Al Ghufran Safwah Hotel located approximately 10 meters from Masjid Al Haram.

Question 6

Which airline is included in the cheapest package?

Accepted Answer

The currently lowest-priced package is operating with Air India airlines.

Question 7

How many seats are left in the cheapest Umrah package?

Accepted Answer

The currently cheapest active package has around 40 seats remaining.

Question 8

Which Umrah package has direct Saudi Airlines flights?

Accepted Answer

We currently have 9 active packages with Saudi Airlines direct departures.

Question 9

Which package has the best Madinah hotel?

Accepted Answer

One of our premium Madinah stays currently includes Dar Al Taqwa Hotel Madinah, located near Masjid Nabawi.

Question 10

What is the starting price for twin sharing Umrah packages?

Accepted Answer

Our current twin sharing Umrah packages start from approximately ₹110000.00.

Question 11

What is the starting price for triple sharing Umrah packages?

Accepted Answer

Our triple sharing Umrah packages start from approximately ₹100000.00 per person.

Question 12

What is the starting price for quad sharing Umrah packages?

Accepted Answer

For groups or families, our quad sharing Umrah packages start from approximately ₹85000.00 per person.

Question 13

Which month has the cheapest Umrah departures?

Accepted Answer

Based on current inventory, the cheapest departures are currently available during June 2027.

Question 14

How much does a luxury Umrah package cost?

Accepted Answer

Luxury Umrah packages with premium hotels near Haram currently start from around ₹162,500.

Question 15

Which package has the maximum seats left?

Accepted Answer

Currently, package 'Lucknow Economy Umrah Salam Air' has the highest availability with approximately 40 seats remaining.

Question 16

Do you provide direct Delhi to Jeddah flights?

Accepted Answer

Yes, selected fixed departure packages include direct Delhi to Jeddah flights via Air India and other carriers.

Question 17

Which hotel is used in your Asaan package?

Accepted Answer

Our Asaan category packages currently include hotels such as Asala Al Bakiyah Hotel and Rehab Al Madain Hotel.

Question 18

What is the average duration of your Umrah packages?

Accepted Answer

On average, our Umrah packages span 13 days, including stays in both Makkah and Madinah.

Question 19

How many different airlines do you work with?

Accepted Answer

We currently operate packages with 3 different airlines, including both direct and connecting flights.

Question 20

From which cities can I depart for Umrah?

Accepted Answer

We offer departures from multiple cities including Delhi, Lucknow, depending on the specific package itinerary.

Question 21

What is included in your Umrah packages?

Accepted Answer

Most packages include Umrah visa, flights, hotels, transport, ziyarah, Zamzam (if permitted), and expert spiritual guidance.

Question 22

Do you have packages with hotels under 300 meters from Haram?

Accepted Answer

Yes, we currently have premium packages with hotels located within 10 to 300 meters of Masjid Al Haram.

Question 23

How much is a 15-day Umrah package?

Accepted Answer

Current 15-day Umrah packages start from approximately ₹65000.00 depending on hotel category and airline.

Question 24

Which package is best for senior citizens?

Accepted Answer

For senior citizens, we recommend packages with hotels like Al Ghufran Safwah Hotel which are very close to the Haram for maximum comfort.

Question 25

Do you provide Ramadan Umrah packages?

Accepted Answer

Yes, we offer specialized Ramadan Umrah packages. Prices for these vary based on the specific ASHRA (ten-day period) of the month.

Question 26

How can I book an Umrah package?

Accepted Answer

You can book directly through our website by selecting a package and clicking 'Book Now', or contact our Delhi office via WhatsApp/Phone.

Question 27

Is food included in Umrah packages?

Accepted Answer

Most of our group packages include breakfast, lunch, and dinner with Indian/Continental menus. Please check specific package details for meal inclusions.

Question 28

Do you provide Ziyarah (sightseeing) in Makkah and Madinah?

Accepted Answer

Yes, our packages includes guided Ziyarah to historical sites like Cave Hira, Jabal Thawr, Masjid Quba, and the Martyrs of Uhud.

Question 29

Is laundry service provided in the hotels?

Accepted Answer

Many of our premium hotels offer laundry services. In economy packages, there are plenty of local laundry shops near the hotels.

Question 30

What documents are required for Umrah visa?

Accepted Answer

You typically need a valid passport (minimum 6 months validity from travel date), passport-size photographs with a white background, and a copy of your PAN card. Under the latest regulations, the visa is processed as a Multiple Entry Umrah Visa, which must be synchronized and activated alongside an authorized Nusuk package containing hotel accommodations, transport, and a registered Catering BRN.

Question 31

How many days before departure should I book?

Accepted Answer

We recommend booking at least 30-45 days in advance, especially for peak seasons like Ramadan or winter breaks.

Question 32

Are there any Umrah packages with direct flights from Delhi?

Accepted Answer

Yes, we have several packages departing from Delhi with direct flights on various airlines.

Question 33

What is the most popular Umrah package category?

Accepted Answer

Our 'Economy' or 'Asaan' categories are highly popular for their value, while 'Premium' is preferred by those wanting closer stays.

Question 34

Can I customize an Umrah package for my family?

Accepted Answer

While our fixed departures have set itineraries, we can offer custom land packages or help you choose the best sharing option (Double/Triple/Quad) for your family's comfort.

Question 35

What is the difference between Economy and Premium Umrah packages?

Accepted Answer

The main difference lies in hotel distance and airline. Premium packages usually stay within 200m of Haram, like Al Ghufran Safwah Hotel.

Question 36

Do your Umrah packages include travel insurance?

Accepted Answer

Yes, the Multiple Entry Umrah Visa we process includes comprehensive mandatory medical and health insurance as per the latest Saudi Ministry regulations, covering you for the entire duration of your visa validity.

Question 37

How do I pay for my Umrah booking?

Accepted Answer

We accept payments via bank transfer, UPI, and cheques. A deposit is required at the time of booking to confirm your seat.

Question 38

Are children allowed on Umrah trips?

Accepted Answer

Yes, Umrah is a family-friendly journey. We provide special child rates for those under 12 years of age.

Question 39

What kind of buses are used for transport in Saudi Arabia?

Accepted Answer

We use high-quality, air-conditioned luxury coaches for all transfers between Jeddah, Makkah, and Madinah.

Question 40

Is there a limit on Zamzam water I can bring back?

Accepted Answer

Currently, airlines allow 5 liters of Zamzam per pilgrim, which must be purchased at the airport in official packaging.

Question 41

Can I perform multiple Umrahs on a single trip?

Accepted Answer

Yes, you can perform multiple Umrahs. Our guides can assist you in going to Masjid Aisha (Taneem) or other Miqats to enter Ihram for additional Umrahs.

Question 42

What is the best time of day to perform Tawaf?

Accepted Answer

Late night (after 10 PM) or early morning (before 8 AM) are usually less crowded for Tawaf during non-peak seasons.

Question 43

Do you have packages starting in the next 30 days?

Accepted Answer

Yes, we often have last-minute fixed departures. Please check our package list for the upcoming month's availability.

Question 44

Which hotel is closest to the women's gate in Madinah?

Accepted Answer

Hotels in the Northern part of the Markazia area are generally closest to the women's prayer gates (Gates 13-25) of Masjid Nabawi.

Question 45

Is there a difference in price for children?

Accepted Answer

Yes, infant (under 2) and child (2-12) prices are usually lower than adult rates as they often share beds or are charged only for flights/visa.

Question 46

Are the flights direct or connecting?

Accepted Answer

We offer both options. Our premium packages usually feature direct flights via Air India, while economy ones may have one stop.

Question 47

Do you assist with wheelchair services in Haram?

Accepted Answer

Yes, we can guide you on how to access the official electric wheelchair services provided by the Haram authorities for elderly pilgrims.

Question 48

Which airline has the best baggage allowance for Umrah?

Accepted Answer

Saudi Airlines and Air India typically offer generous baggage allowances (often 2x23kg), which is ideal for carrying Zamzam and gifts.

Question 49

Can I get a single room for Umrah?

Accepted Answer

Yes, single room supplements are available on request, though they are significantly more expensive than sharing options.

Question 50

What is the procedure for Rawdah permit in Madinah?

Accepted Answer

The permit for Rawdah Sharif must be booked through the Nusuk app. Our team assists all group pilgrims in securing these slots.

Question 51

Do you provide local SIM cards in Saudi Arabia?

Accepted Answer

Our tour leads can assist you in purchasing a Mobily or STC SIM card upon arrival at the airport or near your hotel.

Question 52

What kind of ziyarah is included in Madinah?

Accepted Answer

Guided Ziyarah in Madinah includes Masjid Quba (where 2 rakats equals one Umrah reward), Masjid Qiblatayn, and the battle site of Uhud.

Question 53

How far is the Makkah hotel from the Kaaba?

Accepted Answer

In our closest category, the hotel Al Ghufran Safwah Hotel is just 10 meters away from the perimeter of the expansion.

Question 54

Is it safe for women to travel for Umrah alone?

Accepted Answer

Under current Saudi regulations, women can perform Umrah without a Mahram. However, we recommend our group packages for added safety and coordination.

Question 55

What is the total number of nights in a standard Umrah package?

Accepted Answer

A typical standard package is around 13 nights, usually split between 7-8 nights in Makkah and 6-7 nights in Madinah.

Question 56

Do you have any 5-star Umrah packages available?

Accepted Answer

Yes, our 'Premium' and 'Luxury' category packages offer 5-star hotel stays in the Abraj Al Bait (Clock Tower) complex or nearby areas.

Question 57

What happens if a flight is delayed?

Accepted Answer

In case of airline delays, we coordinate with the carrier and our local transport team to ensure your airport pickup and hotel check-in remain synchronized.

Question 58

What is the Multiple Entry Umrah Visa?

Accepted Answer

The Single Entry Umrah Visa has been discontinued by the Saudi Ministry of Hajj and Umrah. It is replaced by the Multiple Entry Umrah Visa, which allows pilgrims to enter and exit Saudi Arabia multiple times during the visa's validity period.

Question 59

Can I perform Umrah multiple times?

Accepted Answer

Yes, you can perform Umrah multiple times within your visa's validity under the Multiple Entry Umrah Visa. However, each subsequent visit requires a new, active Umrah package from the same approved Umrah company that processed and issued your original visa.

Question 60

Can I change my Umrah company?

Accepted Answer

No, you cannot change your Umrah company for subsequent visits under the same Multiple Entry Umrah Visa. Every new visit must be booked and processed through the same approved Umrah company that originally issued the visa.

Question 61

Why has the visa price increased?

Accepted Answer

The official visa fees have been adjusted to reflect the change to the Multiple Entry Umrah Visa, which now includes extended multi-entry medical and health insurance coverage, mandatory portal processing charges, and the integration of real-time Nusuk portal services.

Question 62

Is the Meal Voucher mandatory?

Accepted Answer

Yes. Under the latest Saudi regulations for package activation, a certified meal plan or an authorized Meal Voucher processed through an approved catering provider is mandatory for the entire duration of the pilgrim's stay to activate the package on the Nusuk Platform.

Question 63

What is Catering BRN?

Accepted Answer

A Catering BRN (Booking Reference Number) is an officially generated reference code from a Saudi Ministry-approved catering service. It serves as verified proof of pre-booked daily meals, which is a mandatory prerequisite for activating any Umrah package on the Nusuk Platform.

Question 64

What happens if my package is not activated on Nusuk?

Accepted Answer

If your package is not activated on the Nusuk Platform, you will not be authorized to enter Saudi Arabia. The Nusuk portal is directly linked with the Saudi entry ports (airports, land, and sea borders), and traveling without activation will flag you as travel-ineligible at immigration.

Special Winter Vacation Family Group

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